Delivery built around the order.
Available shipping methods, charges, and estimated delivery dates are shown at checkout based on the product and destination.
Processing
Orders are prepared on business days after payment verification. Oversized products may require additional handling time or a delivery appointment.
Tracking
When tracking is available, it is sent to the email used at checkout. Tracking may take up to 48 hours to show movement after a label is created.
Address accuracy
Customers are responsible for providing a complete deliverable address. Contact support quickly if an address needs correction; changes are not guaranteed after dispatch.
Damage in transit
Inspect the package at delivery. Report visible damage, missing cartons, or missing parts promptly with photos of the carton, labels, and product.